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General Info

The ABA/routing number for JMAFCU is 263089800.
JMAFCU does not currently offer Business Accounts.
Administered by the NCUA, the Share Insurance Fund insures individual accounts up to $250,000.00, and a member’s interest in all joint accounts combined is insured up to $250,000.00. The Share Insurance Fund separately protects IRA and KEOGH retirement accounts up to $250,000.00. The Share Insurance Fund has the backing of the full faith and credit of the United States. For more information please visit www.ncua.gov.
Wire Funds to:Corporate One FCU

8700 Orion Place 
Columbus, OH 43240
ABA# 244084264

International Wires Swift BIC: HATRUS44

For credit to: JM Associates Federal Credit Union
Jacksonville, Florida
ACCT# 263089800

For further credit to the account of:
Member’s Name: 
Member’s Acct # 

Wire transfers are not processed on weekends Federal Reserve holidays.
Federal Regulation D restricts the number of automatic transfers to 6 per month if the funds originate from a Share Savings Account. According to Regulation D, an automatic transfer is a transfer done by phone, online, or completed automatically for Overdraft Protection. Once the limit of 6 transfers has been reached, any additional transfers will need to be made at your local branch or through an ATM.
Our statements close at the end of every month and are typically available the first week of each month.
To place a stop payment, a Stop Payment Authorization form must be completed and there is a fee of $30. Please call our Member Contact Center at (800)581-2256 or visit a local branch. 
Requests for outgoing wires should be made in person or in writing. Outgoing wires are typically processed when received but could take up to an hour. The cutoff time for processing wires is 3:30 pm daily. For wire fees please see our schedule of fees. Positive identification of the member will be required for all wires and you should obtain full wiring instructions from the receiving institution. 

CheckCard/Credit Card

To change your CheckCard PIN please contact 1 (866) 928-9242.
If you have any issues after normal business hours, please call our Contact Center 1 (866) 928-9242.
Prior to traveling, it is important to notify your credit union in order to prevent your card from being blocked due to activity outside of your normal spending patterns. Please call our Member Contact Center 1 (800) 581-2256 or local branch. 
To order a new card, please call our Member Contact Center at 1 (800) 581-2256. Cards can take between 7 to 10 business days to arrive.

Fraud / Disputes

To report a dispute or fraudulent transaction call 1 (866) 928-9242. You must enter your complete card number. If you have received a call from our fraud department, and do not have the call back number, call the JMAFCU contact center at 1 (800) 581-2256 during business hours.
You will receive a phone call from our fraud department to the phone number that is listed on file. There will be verification questions asked but you will not be asked your Social Security number. 
To dispute a charge, contact 1 (866) 928-9242 option 1 for automated services to start the process for disputing charges.

Becoming a Member

The minimum to open a membership is $10.00. A balance of $5.00 will remain in the savings to maintain membership and there is a one-time membership fee of $5.00.
JMAFCU membership is open to associates of JM Family Enterprises Inc. and their immediate family members. If eligible, click here to become a member today!
To become a member at JM associate FCU you must be an associate within JM Family enterprises or an immediate family member of an associate. If eligible, click here to become a member today or visit a local branch!

Lending

JM Associates Federal Credit Union has partnered with Capital Mortgage Funding, “The Best Mortgage Banker”. We offer our members great service and access to many mortgage products to meet specific borrowing needs. Whether you are purchasing or refinancing, we’ll find the best mortgage to fit your unique situation.
JMAFCU offers many types of loan products. To find out about a specific product, contact us at 1 (800) 581-2256. 
You can use JMAFCU’s Web Payment Center to quickly and securely pay your loan or credit card payments from other financial institutions.
You may apply for a loan at any time! After you apply, our lending team will review your application and contact you if we need additional information. We will respond with your application status as quickly as possible. Apply today!

Electronic Services

For Online Banking, your username is the member number you were issued when you opened your JMAFCU membership. 
To make a Mobile Deposit, start by opening the SAFE Mobile app, signing into your account, and selecting Mobile Deposit. Then, take a picture of the front and back of the check with your smartphone. Please make sure the check has the following endorsement on the back:

Signature, Member Number, For JMAFCU Mobile Deposit only.

Please make sure the check has the correct endorsement on the back:

Signature, Account Number, For JMAFCU Mobile Deposit only.

*We do not accept third party checks. If there is a payee listed on the check that is not an account owner, it cannot be deposited using SAFE Mobile.
If you need to reset your password, please click “Need Help Logging In?” and follow the prompts.
SAFE IB is the optional Bill Pay feature of SAFE IB which allows you to pay bills electronically through your personal computer, or mobile device rather than writing and mailing checks. The bill payment service also allows for the scheduling of recurrent payments and verification of past payments. Safe BP Demo.
Please contact Bill Pay Support at 1 (866) 956-1218.

Pay Systems

To pay with Apple Pay using your iPhone's Face ID function, double-click the side button and then look at your iPhone's screen to authenticate the transaction. Or you can enter your passcode instead. Next, hold the top of your phone close to the contactless reader. When the transaction goes through, the display will say "done" and show a check mark. To use Apple Pay with your iPhone and Touch ID, rest your finger on Touch ID and then follow the same process of holding your phone near the reader. To pay with an Apple Watch, double-click the side button and hold the display of your Apple Watch near the contactless reader. You'll feel a tap when the transaction goes through.
To make an in-store purchase using the Samsung Pay app, open the app on your phone, tap "pay" and choose the card you want to use. Next, select "PIN" to enter your passcode, or use iris authentication. Alternatively, you can use the fingerprint scanner if you have it set up.



To make an in-store purchase using Google Pay, wake up your phone screen and then unlock your phone. You don't need to open the Google Pay app – simply hold the back of your phone near the contactless payment reader until you see a blue checkmark on the screen. If prompted, follow any additional instructions displayed. Note that you need to turn on the NFC payment function in your phone's settings to use it in stores.

To pay with your smartwatch, open the Google Pay app and then hold your watch close to the contactless payment terminal until you feel a buzz or hear a sound. If prompted, enter your PIN if paying with a debit card, or select "credit" to complete the transaction.

If a user's device gets lost or stolen, each of the three services allows the user to remotely disable the payment apps and wipe financial information off the device. This means that there is no need for the user to call the credit union to cancel their credit or debit cards in case of loss or theft of a device.